FAQ

Will I be able to register on-site at the event?

Yes. Registration will remain open throughout the event, through the same online registration system. You may register on-site or online. If you need assistance registering online, one of our registration volunteers will be able to assist you.

 

I have registered for the event online, but I have some changes to my details. What do I do?

If you need to make changes, do send us an email us at register@onething.sg.

 

Can I attend for only 1 day?

Yes. Participants can register for a Day Pass online or onsite at the event. A Day Pass will be issued to you upon registration and payment at the counter marked "Walk-in Registration".

 

Who can attend the event?

This event is highly recommended for everyone.

 

Who is sponsoring the event?

This event is co-hosted by RiverLife Church, Kingdom Community Church and Burning Hearts.

 

How do I get to the event?

Directions to the venue can be found under the Event Details section of the website. A map link is also provided on the registration link of the event site for your convenience.

 

Will there be shuttle service from any of the churches or location in Singapore?

The event organiser will not be providing shuttle services to and from the event venue.

 

Will there be any language translation available during the event?

No.

 

Will there by special seating for attendees with physical needs?

Yes, we do have special seating for attendees with physical needs or limitations. Please approach the ushers and they will gladly assist you.

 

Can young children attend the event?

Children 12 years of age and below are welcome to attend the event free of charge. However, we do ask that parents exercise sensitivity and discretion in handling noisy children to avoid disrupting the ongoing meetings.

 

Are meals provided during the day sessions?

Bento meal can be purchased prior to the event. We are however unable to cater for meals if you have not pre-booked your meals ahead of time. We would like to gently remind attendees that food and drinks are strictly prohibited in the church hall.

 

Is my registration transferable or refundable in the event where I'm unable to attend?

Yes, tickets are transferable but non-refundable. Please email register@onething.sg for further assistance with this request.

 

Are the recordings of the event sessions available?

No.

 

Will I receive an invoice for my event payment?

An invoice will be sent to you via email once payment has been made online. The invoice is only available for online payments. For cash payments, you will only receive a cash receipt on the event day itself.

 

What should I do if I did not receive or misplaced my confirmation email?

Email register@onething.sg with your Name/Email Address to request for a resend of the confirmation email. Alternatively, you could also approach any of our counter-staff for them to assist you with this request.

 

Is there funding available for the event?

Sorry, we do not provide funding for the event.